Privacy Policy

Introduction

Great North Drywall & Interiors (“Great North”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a safe, transparent, and responsible manner in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Company name (if applicable)
• Property address
• Project details, drawings, or other information submitted through our contact forms

When you visit our website, we may also automatically collect certain technical information, including IP address, browser type, device information, operating system, pages visited, date and time of your visit, referring website, and website usage data.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Responding to inquiries and providing project estimates
• Communicating regarding your project or requested services
• Scheduling consultations and project work
• Providing customer support
• Improving our website, services, and customer experience
• Meeting legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Consent

By submitting your personal information through our website, email, phone, or any other communication channel, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations.

4. Communications

By providing your contact information, you agree that we may contact you regarding your inquiry or project using:

• Phone calls
• SMS (text messages)
• Email
• Messaging platforms such as WhatsApp

These communications are limited to responding to your inquiry, providing estimates, coordinating projects, or delivering customer support. We do not send unsolicited marketing communications.

5. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and better understand how visitors use our website. We may also use third-party analytics services, including Google Analytics, to collect anonymous usage information. You may disable cookies through your browser settings, although some website features may not function properly.

6. Information Sharing

We may share your information only when necessary to coordinate work with subcontractors, suppliers, or project partners involved in your project, process requested services, or comply with legal obligations. We never share your personal information for unrelated commercial purposes.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and business record retention requirements.

9. Your Privacy Rights

Subject to applicable Canadian privacy laws, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information where legally permitted
• Withdraw consent for future communications

10. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of those external websites.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Great North Drywall & Interiors
Email: info@greatnorthinteriors.ca
Phone: (647) 249-0774

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised Last Updated date.